ADD A NEW IDEA

FILTER BY CATEGORY

Triage - get to inbox 0

Showing 57
147 VOTE

Comments will not cancel a snooze event

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...
6 months ago in Snooze 1 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
5 months ago in P1 navigation - left pane / Tags 1 Backlog

Ability to emoji react to emails

It would be cool if we could react to emails with emojis such as how we can react to comments.
8 days ago in Collaborate - work together seamlessly / P3 display 0 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
3 months ago in Core Product Experience / Tags 1 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
16 days ago in P3 display / Triage - get to inbox 0 0 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
7 months ago in P2 display - conversation list 0 Backlog

Keyboard shortcut: select all (Ctrl+A) in the Spam & Trash folder to mass delete

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.
4 months ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

One Click to Remove It From My Inbox

I want to be able to click one button to Archive/Unassign/Unsubscribe from a convo. We use SMS a lot and all out of the same threads. Getting these convos out of our "my inbox" is a multi-faceted headache. We made a rule to link together "archive"...
16 days ago in Triage - get to inbox 0 0 Backlog

From the sort by drop down, have the ability to sort by sender and subject rather then just newest

No description provided
6 months ago in P2 display - conversation list 1 Backlog

Keyboard shortcut: use keyboard arrows to move from P2 to P3 to scroll down P3

Keyboard users scrolling down P2 using the down arrow would like to move to P3 using the right arrow to then use the down arrow to view whole email if too long to fit to view
about 1 month ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog