My ideas: Core Product Experience

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...

This will allow users to @ mention an entire group/team in a comment to notify all individuals at once.

We have several staff who work Excel reports received via email and those reports are saved afterwards. It would save our team time if they had the ability to right click on attachments and save them as the document type they need, to the location...

Hello Can we extend the vacation responder so you can set one responder for internal and another for external. We often need to provide different responses to the inside and outside of the organisation.

Ability to hide the reading pane or conversation view to help users better focus.

Ability to preview attachments in an email without downloading.

Add recipient fields to message templates so they can be used repeatedly as well.

A button or shortcut to jump to the very first email of a conversation

We’d like the ability to programmatically close conversations using the Front API. Right now, the API allows updating a conversation’s status to archived, but there’s no way to mark it as closed. This creates a challenge for teams like ours who re...