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20
VOTE
@ Mention activity view or notification center
I am hoping it would possible to build-in a notification center that would house all activity where I am (or users) @ mentioned. If this is not possible, modifying rule limitations to expand across all inboxes I have access to, to apply a custom p...
2
Backlog
23
VOTE
18
VOTE
13
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1
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Expand visible comment length in email notification
When an agent leaves a private comment on a ticket, and that agent has enabled email notifications, they receive a truncated version of the comment by email, it only shows the first 200 characters and the agent needs to see more information.
0
Backlog
4
VOTE
2
VOTE
Dedupe rule notifications when inbox is delegated
I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...
0
Backlog
2
VOTE
To be able to bookmark where you are in a shared mailbox
If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...
0
Backlog
2
VOTE
Add "View in Front" button to header or hyperlink subject line
For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...
0
Backlog
1
VOTE