All ideas

We’re trying to create Dynamic Objects in Front using information from Okta and to use their API, the HTTP Authorization header needs a custom prefix (SSWS) https://developer.okta.com/docs/reference/api/users/#get-user-with-login. Can we please ge...

Ability to create custom fields for different accounts. Example, tagging a specific custom fields that only applies to only 1 account and cannot be associated to any other account.

It'd be great to be able duplicate a contact group from one team to another (or to/ from the whole company), to save manually re-creating a contact group or multiple contact groups. It's currently not possible to change access levels - if a group ...

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.

Integrate PipeDrive with Front

There are some features of Instagram DMs that can’t be used from Front (certain types of attachments, stickers, etc.). Additionally, message history is not currently imported in this integration. For these reasons, it’s sometimes necessary to view...

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?

When sending messages through the Front API through the Twilio SMS channel, Twilio's smart encoding feature is turned off. (Smart Encoding in Twilio automatically replaces special Unicode characters with GSM-7 equivalents to reduce message length ...

This feature would be very helpful to handle duplicate emails.