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Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.
almost 2 years ago in Assigning / Core Product Experience 0 Backlog

Keyboard shortcut: merge conversations

No description provided
almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Simplify searching through different inboxes

Description: Sometime I forget or I don't see that my search location is either on "All inbox" or "Inbox". This results in not finding the result I seek or having to many results
about 4 years ago in Search location 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
over 2 years ago in Existing integrations 1 Backlog

Support Required Tagging rule on the mobile app

Our untagged emails are originating from archived emails accessed via cell phones. We would like the required tagging rules to also apply to the email application on mobile devices.
6 months ago in Workflows 0 Backlog

Define visibility order for tags

No description provided
about 4 years ago in Core Product Experience 0 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
almost 2 years ago in Filters - Search hints 0 Backlog

Extend 100 attachment per conversation limit

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Add "source inbox" to the event payloads for Move events

As a developer I sometimes need to see the source inbox of a move (i.e. see which inbox a conversation was moved from in addition to the inbox it was moved to.
11 months ago in Analytics API - exports / Analytics exports content - fields / Core API 0 Backlog

Enhanced custom contact field functionality

When making custom contact fields as a dropdown list, I've found these two functionalities would be super helpful for more customization: It would be great to be able to have a dropdown of pre-selected options as well as a free-text response box i...
11 months ago in Custom fields 0 Backlog