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Enhanced custom contact field functionality

When making custom contact fields as a dropdown list, I've found these two functionalities would be super helpful for more customization: It would be great to be able to have a dropdown of pre-selected options as well as a free-text response box i...
11 months ago in Custom fields 0 Backlog

CSAT: NPS

Support NPS as a grading scale.
almost 4 years ago in CSAT - Customisation - survey - scale 0 Backlog

Limit number of meetings that can be created in a week via scheduling link

No description provided
over 2 years ago in Scheduling Links 0 Backlog

Assignment of Merged Conversations

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.
almost 2 years ago in Assigning / Core Product Experience 0 Backlog

Keyboard shortcut: merge conversations

No description provided
almost 2 years ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Ability to log emails to Hubspot deals, not just contacts

Essentially make it work the exact same as the Gmail HubSpot plugin.
about 2 years ago in Existing integrations 1 Backlog

Filter "exclude calendar updates" to be on by default or to remember last state

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...
almost 2 years ago in Filters - Search hints 0 Backlog

Comment-triggered transitions for conversation stages

No description provided
11 months ago in Conversation Stages 0 Will not do

Extend 100 attachment per conversation limit

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Ability to update subject for the update conversation API

When replying a message to a conversation with API, the subject is automatically updated to "Re: " And now I want to change them back by API, but update conversation API can not update conversation's subject title, which should be there, so I requ...
almost 2 years ago in Developer Platform 0 Backlog