All ideas

Certain customers want to link to multiple systems from a single pattern. This feature would allow a user add more than one link to a context link / dynamic object.

When a CSR uses a template, there are often fill in details or instructions like "attach the receipt" that I have tried to include in the text in bold colors but even my best CSRs have shot off the email without removing my instructions during bus...

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.

The ability to narrow the times displayed on the week view of the calendar. Currently it shows 24 hours, when only ~9 are going to have any events. This squeezes all the events in that time frame. Changing the view to 12 hours or less would make t...

I want to be able to access a list of conversions directly in the inbox, so that I can navigate faster between them and take action on them

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...

I am receiving multiple notifications to my phone when rules are triggered as a delegate of another account. The same notification, 2x. Just because I'm a delegate of another account or accounts shouldn't mean I need to receive a duplicate notific...

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...