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Ability to sync all messages to sender/recipient similar to Twilio/SMS channels

When you hit compose and create a new message it would be preferred if a setting existed that would automatically thread message to an existing thread if the sender/recipient is the same. Currently Front will always create a new conversation when ...
about 1 year ago in Composer / Merge / privacy leaks / threading 0 Backlog

Use our company logo as the image when there are no emails in inbox instead of default image

This is just an aesthetic change but I believe it would make the tool look much more professional & "designed" for the company/team using it if they saw the logo there instead of the default cartoon
over 1 year ago in Other (CPX) 0 Backlog

Have a button that removes all reply formatting so that the message is reset to normal text

No description provided
over 1 year ago in Composer 0 Backlog

In a team inbox, when mail is unthreaded, show the sender name in the conversation cell of an outbound sent message instead of the recipient

No description provided
over 1 year ago in Core Product Experience 0 Backlog

Sequence From Channel Selector Size

Currently the dimensions of the Sequence Edit and New Sequence modal/popup is very narrow and not resizable. When trying to select a From channel for sending, we cut of the ending with ... as a "there is more here" indicator. With dimensions avail...
over 1 year ago in Outbound/Sequences 0 Backlog

Improve daypicker in Todoist integratino

Use the standard front calendar in the todoist integration (under "Due Date").The calendar in the Todoist integration starts with sunday (not monday) and when I open it, it has no date selected. In the front calendar there is the date of today sel...
over 1 year ago in Existing integrations 0 Backlog

When a team member 'takes over' a draft, keep the signature the same as the original owner's and not the new editor's

When another member of our team 'takes over' a draft, the signature automatically changes to that team members signature. We review a lot of emails internally and make changes accordingly however the reviewer isn't necessarily the person sending t...
over 1 year ago in Core Product Experience 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 2 years ago in Live Chat 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Raiser's Edge integration

https://kb.blackbaud.com/knowledgebase/articles/Article/75244
over 1 year ago in New integration requests 0 Backlog