AppleScript is a scripting language created by Apple Inc. that facilitates automated control over scriptable Mac applications. First introduced in System 7, it is currently included in all versions of macOS as part of a package of system automatio...
Hitting enter instead of being required to hit send in chat bot
It is very unfriendly to require our customers to click on the send button in the text box versus just hitting enter. Please add this to a coming list of upgrades :)
would be useful to have the ability to embed our status page on the chatbot - alongside the chatbot and knowledge base. similar to this status page but for our product: https://www.frontstatus.com/
Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...
Continue chat conversation across different channels for end user
Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.