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Match "assigned by teammate" to inbox filter on the live dashboard

Today, the live dashboard has an "assigned by teammate" widget that shows a teammate's full assignment count across all of Front, even when filtering by a set of inboxes. This can be a misleading number for teams where they separate out inboxes by...
9 months ago in Insights 0 Backlog

Videoask integration

https://www.videoask.com/product
over 2 years ago in New integration requests 0 Backlog

Google Photos Integration

Attach Photos from Google Photos
over 2 years ago in New integration requests 0 Backlog

15Five integration

https://www.15five.com/
over 2 years ago in New integration requests 0 Backlog

LogMeIn integration

https://www.logmein.com/
over 2 years ago in New integration requests 0 Backlog

TextExpander integration

https://textexpander.com/
over 2 years ago in New integration requests 0 Backlog

Bandwidth integration

https://www.bandwidth.com/
over 2 years ago in New integration requests 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
over 2 years ago in Message templates 0 Backlog

Adding Touched Conversations to Workload tab in Analytics.

Our team is a load balancing team so touched conversations is more useful to us as a lot of internal comment and drafts are used instead of replies.
10 months ago in Existing metrics 0 Backlog

API to start new chat at anytime

Create an API where we can opt to show the "Start new conversation" button at all times on the modal. Would love to have the start new chat button always appear right above the footer so the user can start a new chat anytime, in an intuitive manne...
over 1 year ago in Front Chat 3 Backlog