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Explicit "empty value" cases in rule conditions

Rules to not have explicit No value/NULL cases. It prevents very specific workflows from working ("do X if subject is empty").
almost 3 years ago in Other (workflows) 2 Backlog

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...
over 1 year ago in Twilio 0 Backlog

Create an appointment from an email

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Language support: Thai

No description provided
9 months ago in Native features 0 Backlog

Read Emails Aloud - Play Emails

Our team used to use the "Play Emails" feature in Outlook where Outlook would read the text of an email aloud over audio to the user. This would help them with making sure sentences flowed and they didn't miss any major talking points. It was also...
9 months ago in Native features 0 Backlog

See "last time used" for message templates in message template list

No description provided
about 2 years ago in Other (workflows) 0 Backlog

Create an email from discussion

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
about 2 years ago in Internal discussions 0 Backlog

Always display or pin calendar month view in P4

No description provided
about 2 years ago in Calendar View 1 Backlog

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
over 3 years ago in "Create new conversation" actions 0 Backlog

Signature for SMS messages

No description provided
over 3 years ago in Composer 1 Backlog