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10
VOTE
7
VOTE
5
VOTE
Set chatbot hours and/or conditionally split chatbot responses based on hours
At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
0
Planned
6
VOTE
5
VOTE
3
VOTE
6
VOTE
4
VOTE
Meeting Schedule Links creating Custom Meeting Names
Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
0
Backlog
6
VOTE
Display the most recent sender's name first in the conversation list preview
Currently Front does not display the most recent sender's name and it is often the cause of a person being addressed incorrectly. Provide a setting to change the name that is displayed in the inbox to the person who most recently sent the email.
1
Backlog
4
VOTE
Give access to calendar functionnality to teams not using Gmail / Office365
Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...
0
Backlog