Chatbot: Set knowledge base as default tab upon opening
Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
Create Default Option/viewing always last message in thread
it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
Right now, when I am in an inbox, the top shows filtered such as open, archived, and snoozed. I would love to be able to see drafts that are shared with the team with access to the inbox there as well.
Vacation Responder integration with Calendar Scheduler Plug-in
In order to block off your calendar to clients who use the calendar scheduling plug-in, currently we have to book an out of office event for the full day in our calendar. One recommendation I have is integrating this with the vacation responder, w...
Alias teammate email addresses in rule-set CSV file upload to Teammates in Front
https://front.frontapp.com/inboxes/teammates/2760707/inbox/open/33947885827 When you so a CSV file up-load into a rule-set table, email addresses don't link to Teammates in Front like they do when you do a CSV file upload for Accounts/Contacts. If...
Monday Integration - Assign Person and Add Date from w/in Front
Current Scenario: Monday.com integration within Front currently only allows you to: select a Workspace a specific Board Group of items to create a new task into from the emails. Feature to add: It would be super useful to add two more options: 1. ...
Front has data servers in the US and Ireland. Customers outside of these countries/outside of the EU may need to their data to be stored in their own country for compliance reasons. If you are voting for this idea, please leave a comment with the ...