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Default signature per inbox

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the ...

over 3 years ago in Signature management 0 Backlog

4 VOTE

Vonage Integration

Use Vonage like Twilio to connect into WhatsApp. I'm not sure if this would be worth exploring as we look at expansion in Europe. Client in Germany brought this up.

about 1 year ago in Developer Platform 0 Backlog

8 VOTE

Rule description

Add a "description" field to rules to explain what they do, why they were created, who is responsible for their maintenance, etc.

about 2 years ago in Rule management 0 Backlog

5 VOTE

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.

over 1 year ago in Compose - write efficiently with quality 3 Backlog

3 VOTE

Access Contact's Account via Plugin SDK

As a developer, I'm building a plugin application with the Plugin SDK. It would be helpful to access the Account record for the Contact(s) included in a conversation directly in the payload provided by the plugin SDK, rather than being required to...

10 months ago in SDK 0 Backlog

6 VOTE

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.

over 1 year ago in CSAT - Customisation - Survey / CSAT - Customisation - survey - Link 0 Backlog

2 VOTE

Allow for an editable, clickable button that links to a URL. "click me"

This would be useful when sending emails to customer attempting to drive them to a specific page/landing page.

7 months ago in Composer 0 Backlog

3 VOTE

Multiple Time Durations for Scheduling Links

It would be awesome if scheduling links contained multiple time durations. For example if someone wanted to book time with me, they could choose the option between 15 minutes or 30 minutes based on one scheduling link.

10 months ago in Scheduling Links 0 Backlog

13 VOTE

Shared scheduling link for multiple people

Ability to have scheduling links for 2 or more people so that all teammates can offer their availability and a guest can schedule with any of them.

over 3 years ago in Cal Collaboration / Scheduling Links 0 Backlog

13 VOTE

Display multiple timezones in Front calendar

No description provided

over 3 years ago in Calendar View 0 Backlog

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