ADD A NEW IDEA

All ideas

Showing 1634 of 1634

Tasks in calendar

No description provided
almost 2 years ago in Other (CPX) 0 Backlog

Screenshot & annotation functionality in knowledge base

When writing articles in Front knowledge base, allow for screenshotting and annotating them directly in the article
almost 2 years ago in Knowledge Base 0 Backlog

Ability to toggle date format for snooze to non-US

To be able to set it to dd-mm-yy or mm-dd-yy
almost 2 years ago in Snooze 1 Backlog

Offline composing on mobile

No description provided
almost 2 years ago in Mobile 0 Backlog

Include tags in message templates

I'd like to be able to add related tags to the message template as well, so that when I use it within an email reply, the tags are automatically added to the reply (based on the template) and I don't have to spend time doing that separately.
almost 2 years ago in Message templates 2 Backlog

Align text and images (right-aligned, left-aligned, center)

No description provided
almost 2 years ago in Composer 4 Backlog

Customize timing when Front Chat transcript is sent to chat visitors

Introduce setting to change time a chat transcript is sent to visitors with no reply from 5 minutes to another timeframe.
almost 2 years ago in Live Chat 0 Backlog

See "last time used" for message templates in message template list

No description provided
almost 2 years ago in Other (workflows) 0 Backlog

Create an email from discussion

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
almost 2 years ago in Internal discussions 0 Backlog

Pin tag for a teammate after it has been created (not just during creation)

Ability to pin tags from the Edit flow for a tag
almost 2 years ago in P1 navigation - left pane 0 Backlog