ADD A NEW IDEA

All ideas

Showing 1610

Export Ruleset Table into CSV with Tag Name and Inbox Name

When you export a ruleset table as a CSV, instead of the inbox ID and tag ID being in the CSV file, show inbox name and tag name.
9 months ago in Other (workflows) 0 Backlog

Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...
9 months ago in Existing integrations / Intercom 0 Backlog

Sync Shopify Customers as Front Contacts

I want to be able to view full customer conversation history. Our phone system has their number and dumps those sms transcripts into our email inbox. If shopify had synced the contacts with front contacts, then this would work perfectly!
over 1 year ago in Contacts 1 Backlog

Agile CRM integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Box integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Set "Reply All" as the default option for everyone in the company

Set "Reply All" as the default option for everyone in the company
10 months ago in Composer 0 Backlog

More efficient "blocking" system

At this time, Front can only correctly block addresses and prevent additional messages from appearing when the spammer's address is added as a contact.Consequence : we continue to receive mails from blocked people.Solution : add spammer's address ...
10 months ago in Email channels 0 Backlog

Display team inbox at the top of the left sidebar or disable personal inboxes on sidebar

We use Front for customers service only so the inboxes are shared and team-based. We do not use any personal emails or inboxes in Front. Currently Front shows personal inbox first (mobile app) and desktop top left on the side bar. We would like ab...
over 1 year ago in Core Product Experience 0 Backlog

Plugin SDK — ability to list all messages in a conversation

Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...
over 1 year ago in Plugins / SDK 0 Backlog

TrustPilot integration

No description provided
about 3 years ago in New integration requests 0 Backlog