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Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

Create multiple links for single dynamic object / context link

Certain customers want to link to multiple systems from a single pattern. This feature would allow a user add more than one link to a context link / dynamic object.
over 1 year ago in Developer Platform 0 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
over 1 year ago in Message templates 1 Backlog

See "last time used" for message templates in message template list

No description provided
over 2 years ago in Other (workflows) 0 Backlog

See more details of a calendar invitation without clicking on it

No description provided
over 1 year ago in Calendar View 0 Backlog

Create an email from discussion

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
over 2 years ago in Internal discussions 0 Backlog

Always display or pin calendar month view in P4

No description provided
over 2 years ago in Calendar View 1 Backlog

See sent messages in delegated inbox

No description provided
about 4 years ago in Delegated inboxes 1 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
about 4 years ago in Load balancing 0 Backlog

Move Open and Remove in Context Links

I just accidently removed a context link instead of opening it because I clicked slightly too quickly. Definitely human error but since there is A) no confirmation to remove and B) no way that I know of to manually re-add a context link, the one I...
over 1 year ago in Core Product Experience / Links 0 Backlog