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search contacts in the API using the email

add a parameter in the contact list request to search with the emails
over 2 years ago in Core API 2 Backlog

[context] Use an unpublished KB for suggested replies

It is not possible to publish SOPs an external website for confidentiality reasons so it would be nice to have the ability to utilized suggested replies from an internal, unpublished knowledge base
about 1 year ago in AI suggested replies (auto draft) 2 Will not do

Manually select "from" filed on composer

hen clicking 'Compose' to manually select what 'from' address the email will be sent. This would help prevent emails getting sent from the wrong account.
7 months ago in Core Product Experience 1 Will not do

Calendar Default Visbility

Defaulting calendar settings to at least "allows teammates to see each other’s free/busy information but not the details of their events".
7 months ago in Core Product Experience 0 Backlog

Remove the default "x is using Front, the customer operations platform for exceptional service at scale."

When you want to email guests of a calendar meeting, the following message is always appended to the bottom of the email "x is using Front , the customer operations platform for exceptional service at scale."
about 1 year ago in Schedule - manage your calendar 0 Backlog

Always add a recipient when using a specific message template

No description provided
over 3 years ago in Message templates / Other (workflows) 0 Backlog

Reserve proposed meeting times in calendar

When using meeting times proposals (insert meeting times) it would be great if Front would temporarily and automatically "reserve" the proposed times in my calendar until the message recipient confirms a time. I'd like to avoid that somebody else ...
over 2 years ago in Scheduling Links 0 Backlog

Lithuanian option for AI language

Expand AI language capabilities to include Lithuanian
7 months ago in AI language 0 Backlog

Task assignments within internal comments

To be able to assign specific tasks that you would like a teammate to do in regards to an email within the internal comments section. "@teamate(task) Can you pull data that supports my response to this customer email ". The task could then could l...
7 months ago in Core Product Experience 0 Already available

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?
over 2 years ago in Event notifications 0 Backlog