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Ability to export contacts and accounts from a specific contact list

No description provided
about 2 years ago in Export 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
about 2 years ago in Live Chat 0 Backlog

Add mobile SDK for Front Chat

No description provided
about 2 years ago in Live Chat 0 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
about 2 years ago in Live Chat 0 Already available

Show what Front Chat visitors are typing before they've sent their message

No description provided
about 2 years ago in Live Chat 1 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
about 2 years ago in Live Chat 0 Backlog

Load balancing checking rule conditions again before assigning

Load balancing rule conditions are checked when a conversation *enters* the queue, but not when Front tries to assign. Ex: - Rule says "when inbound, if in inbox A, then assign load balance" - Conversation comes in inbox A, no teammate capacity, g...
about 2 years ago in Load balancing 1 Backlog

CSAT: hide comment

Hide comments from teammates (while still recording results).
about 2 years ago in CSAT - journey 1 Backlog

Ability to customize font size

No description provided
about 2 years ago in Mobile 1 Backlog

Language support: French

Ability to use Front in French
about 2 years ago in All platforms 1 Backlog