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Status Page on Chatbot

would be useful to have the ability to embed our status page on the chatbot - alongside the chatbot and knowledge base. similar to this status page but for our product: https://www.frontstatus.com/
8 months ago in Chatbots 0 Backlog

Ask where to save each file before downloading

Hi, I think it would be nice to have the option to be asked where each file will be saved before downloading, like google chrome does.
over 1 year ago in Other (CPX) 0 Backlog

Expose Conversation Seen information for teammates via the API

Would like the addition of an API endpoint for Conversation/Message opened. This datetime is briefly referenced in the Analytics Report for Handle Time. This would be useful, in at least one way, for capacity analysis by measuring how much time a ...
over 1 year ago in Developer Platform 0 Backlog

Export tags to CSV

Provide an overview off all tags when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
over 1 year ago in Admin Experience 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
over 1 year ago in Contacts 0 Backlog

Support alphanumeric sender ID

No description provided
over 2 years ago in Other channels / Twilio 0 Backlog

Microsoft Bookings integration

Would allow teams to use Microsoft Bookings within Front.
over 1 year ago in New integration requests 0 Backlog

Ply.io Integration

Ply.io is incredibly powerful and would supercharge Front! Users will be able to automate workflows and significantly reduce manual work and app switching and copy pasting. They could set up buttons, triggers, and actions to automatically create t...
over 1 year ago in New integration requests 0 Backlog

Salesforce CRM Sync - Ability to pause sync

Conversation with 1Password: https://front.frontapp.com/open/cnv_g26u81v?key=y8gnIViExQSIiBqOCwVNbfGv71w3skhQ
8 months ago in Existing integrations / Other (Contacts) 0 Backlog

Salesforce CRM Sync - Custom sync schedule

Customer: "We want to run the syncs post office hours and not during work hours. The reason is that the Front syncs might impact the performance of Salesforce during the day and as Salesforce is our source of truth for a number of other tools, it ...
8 months ago in Existing integrations / Other (Contacts) 0 Backlog