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AI Translate - Include the translation of the Subject line

No description provided
4 months ago in AI message translation 0 Backlog

Report on individual tags

No description provided
over 3 years ago in Existing metrics 0 Backlog

Multi select Knowledge Base articles

there’s no multi-select or select-all for moving content around - has to be done 1 by 1, which is inefficient
over 1 year ago in Knowledge Base 1 Backlog

Integrate Front Knowledge Base with Slack

Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
about 2 years ago in Knowledge Base 0 Backlog

Notify action to rule templates

Adding a "notify" action to rule templates in the new rule library
about 2 years ago in Notify 0 Already available

Support sidebar plugin on mobile, or webapp support on mobile

Empower Work has an Ai assistant built as a custom sidebar plugin, but they don't have access to the plugins via mobile or webapp on mobile.
8 months ago in Mobile 0 Backlog

[context] Ai tagging based on entity (date, duration, product name, amount...)

Situation & Request Wish to tag based on spec values such as dates, amounts, and durations. Currently, the AI Tagging tool is not equipped to detect and apply tags based on these structured data types. Potential Solution Invest in entity detec...
about 1 year ago in AI / AI tagging 0 Backlog

Full two-way Twilio SMS sync

As mentioned in the How to set up a Twilio SMS inbox in Front help center article, outbound Twilio SMS messages send from a source other than Front (like a third-party integration, or the Twilio API) will only sync to Front after an inbound reply ...
over 1 year ago in Existing integrations / Twilio 0 Backlog

API method to permanently delete conversations

No description provided
over 4 years ago in Resources 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
over 4 years ago in New integration requests 0 Backlog