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[accuracy] See more similar conversations

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...
about 1 year ago in AI / AI similar conversations 0 Backlog

[UX] Better conversation preview for Similar Conversations

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...
about 1 year ago in AI / AI similar conversations 0 Backlog

Turn off ability to edit the subject

No description provided
about 1 year ago in Admin Experience 0 Backlog

Remove Twitter and Twitter DM as a default field for a Contact

Twitter is pretty much a redundant platform and these default fields for a Contact are unnecessary clutter for the vast majority of Contacts.
over 2 years ago in Contacts 0 Backlog

Automatic Refreshing of Analytics Page

We display our team Analytics on a large screen in our office. We would love this to auto refresh so that the information on display is always current
about 1 year ago in Insights - Other 0 Backlog

Messages per conversation

Tracking the total number of message of a conversation
over 2 years ago in New metrics 0 Backlog

Microsoft Bookings integration

Would allow teams to use Microsoft Bookings within Front.
over 2 years ago in New integration requests 0 Backlog

Ply.io Integration

Ply.io is incredibly powerful and would supercharge Front! Users will be able to automate workflows and significantly reduce manual work and app switching and copy pasting. They could set up buttons, triggers, and actions to automatically create t...
over 2 years ago in New integration requests 0 Backlog

Custom field for image

We have more than 100 domains added and for each domain different signature, and now we have to create new signature for each domain, if we could add custom field to each mailbox we could have only one signature which would dynamically get image
over 2 years ago in Custom fields 0 Backlog

Change analytics view access after creation

Currently, there does not seem to be an obvious way to change an analytics view to be accessed by a team or specific teammate group For instance, if an analytics view was created and set to be accessed only by the individual created it, if they th...
about 1 year ago in Views and filters 0 Backlog