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[action] AI compose to show the before and after

I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
over 1 year ago in AI compose / Core Product Experience 0 Backlog

"Update message subject" rule action

Today you can "update conversation subject" in Front. It's great for internal visibility, but does not change the message subject.By being able to change the message subject you use when replying to a message you could for instance if the inbound ...
about 2 years ago in Rule actions 0 Backlog

Live Dashboard - Filter on Accounts

Would be great to have a view of the current situation for a specific customer.
5 months ago in Live dashboard 1 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
about 2 years ago in Core API 1 Backlog

Knowledge base: put title of article in url (instead of article id number)

For SEO and UX purposes put the title of article in the URL. For instance: https://help.front.com/en/articles/getting-started-with-knowledge-base instead of https://help.front.com/en/articles/2564
about 2 years ago in Knowledge Base 0 Backlog

Custom field for image

We have more than 100 domains added and for each domain different signature, and now we have to create new signature for each domain, if we could add custom field to each mailbox we could have only one signature which would dynamically get image
over 2 years ago in Custom fields 0 Backlog

Meeting Schedule Links creating Custom Meeting Names

Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
almost 2 years ago in Schedule - manage your calendar 0 Backlog

Disable dynamic variables within composer

Remove '{{ }}' function from the composer so it can be used in the email body
about 3 years ago in Message templates 1 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
about 2 years ago in Developer Platform 0 Backlog

Hide Button for Facebook comments

We need the possibility to hide facebook comments inside of front. Just add a "hide comment" button.
about 2 years ago in Existing integrations 0 Backlog