All ideas

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...

When replying a message to a conversation with API, the subject is automatically updated to "Re: " And now I want to change them back by API, but update conversation API can not update conversation's subject title, which should be there, so I requ...

Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...

This would be handy for web form submissions. Since the email has to be from the contact for the message to be attached to the contact record (no way to set the contact once the message is received), we make our form submissions set the from addre...

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked

Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.