All ideas

There are several scenarios where an admin may want to convert workspace tags to company tags and/or merge multiple tags together An admin starts creating multiple Workspaces and realises some of their tags should be available across the new Works...

It would be great if we could selected tags in the draft window. Distraction at times cannot be avoided and not everything can be summed up in one tag. When coming back to a draft there is no way to see which tags I have already added when I start...

hello I think it would be great to be able to lock emails from getting archive or snooze . It could prevent a important email from getting instanly archive or an action not being down on the email

Be able for AI feature like "AI answer" and "Suggested Replies" to fetch and push information from 3rd party tools like Shopify, Order management system, Airtable, Track management system ...

It doesn't seem like you can click an email and drag between individual inboxes in your Me section. I can change it in the inbox selector but that brings in the entire list of shared inboxes which is overwhelming. I just want to be able to click a...

Managers may have an internal discussion about a task list pertaining to an email conversation. Rather than add the task list to the comments of the email conversation, they'd like to create a separate discussion for the task list and link that di...

I'd like to be able to create lists of accounts (especially dynamic lists based on values from custom fields, etc.)

Customer requesting the ability to send an existing draft via API. They are requesting the ability to provide a message ID of the draft in a response that will initiate the sending of the message.

Allow Front users to mention people when posting responding to comments on Instagram, Facebook, and other social media channels. From customer: Our primary goal is to increase engagement directly on the posts. Shifting conversations to DMs would s...