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Autocorrect spelling when composing emails

No description provided
over 4 years ago in Composer 3 Backlog

Dedicated "Merge conversations" permission

Ability to restrict "merge conversations"
8 months ago in Conversation/inbox permissions / Permissions 0 Backlog

Knowledge Base: Send alerts to team when an article is updated

Must be able to have an easy way to notify the team of changes.
almost 2 years ago in Knowledge Base 0 Backlog

Macros: [Archive for specific teammates] action

As a user, for the same reasons that Archiving and unsubscribing specific users in a rule is useful, I want to be able to do this for a Macro. For example, when moving a conversation from Inbox A to Inbox B. Even if some participants on the conver...
4 months ago in Macros 0 Backlog

[channel] Support for Suggested Replies in Individual Inboxes

No description provided
8 months ago in AI suggested replies (auto draft) 0 Backlog

Add a forward button next to the reply button so it's more easily accessible

No description provided
over 1 year ago in Core Product Experience 0 Backlog

Ability to manually mark a chat as "resolved", and allow a user to start a new chat conversation on another topic

We can't manually configure chat messages to refresh for the end-user. If someone sends us a message and we solve their problem, there's no way to manually make the chat history clean up/mark it as resolved so they can send us another message. Thi...
almost 2 years ago in Live Chat 4 Backlog

Notification or indicator for emoji reactions

No description provided
almost 4 years ago in Notifications 1 Backlog

Create invite based on conversation recipients/participants

No description provided
almost 4 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog

Live dashboard - tag filter

Ability to filter by tag in the live dashboard
8 months ago in Live dashboard 0 Backlog