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Analytics connector: Assembled (WFM)

Direct integration with the WFM tool Assembled
about 3 years ago in Exports, API and connectors 0 Backlog

Improvements to subject line handling in message templates

No description provided
about 3 years ago in Message templates 2 Backlog

Ability to choose download location for email attachment

No description provided
over 2 years ago in Attachments 0 Backlog

Drop Down Field on Support Form

Currently the support forms only only allow text boxes. It would be very useful to allow drop-down boxes so that customers could choose from a selection of (assessments in our case) that they need with so we can route the incoming support request ...
7 months ago in Form 1 Backlog

Support multiple windows in Desktop app

To make admin work easier and allow to quickly jump from rules to a specific conversations for instance.
about 1 year ago in Admin Experience 0 Backlog

[context] AI Compose based on most recent email in the thread

I'd like AI compose to mostly focus on the last email in the thread when composing a response, instead of pulling information from the entire thread.
about 2 years ago in AI / AI compose 0 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
over 1 year ago in Dynamic objects 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
over 2 years ago in Printing 0 Backlog

Macros: "Move Message to New Conversation" as action

It would be nice if we had a macro option to move a conversation to a new message. Along with this option it would be super handy if we could preset the To address on the new message.
about 1 year ago in Macros 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
over 1 year ago in Calendar - other / Core API 0 Backlog