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14
VOTE
Give customer the choice between multiple 3rd party spell checkers
Currently Front supports spell checking using Grammarly. However, some customers would prefer to have the choice the use other spell checkers, like Microsoft spell checker, as there are cases where they can provide better suggestions.
1
Will not do
15
VOTE
Allow users to split non-email conversations
For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
0
Backlog
2
VOTE
Allow partners and developers to edit and submit apps for publication
It would be more streamlined to let partners and developers building apps to submit those apps for publishing to the App Store directly from Front. I envision a tab in your developer app that lets you upload files and create your integration listi...
0
Backlog
8
VOTE
10
VOTE
15
VOTE
41
VOTE
5
VOTE
3
VOTE
Hide the default ticket statuses
We're not using the "Waiting" status, that is too generic for us. We have created custom statuses like "Waiting for Customer answer" or "Waiting for logistics answer", that work well. But we are "stuck" with the standard "Waiting" status that we d...
3
Already available
11
VOTE