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Status Backlog
Categories CSAT
Created by Guest
Created on Jan 31, 2024

RELATED IDEAS

Make sure that CSAT reviewers are identified

It should be possible to know who left a CSAT comment:

  • To correctly attribute to a contact

  • To avoid self ratings from agents

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

  • Attach files
10 MERGED

CSAT: Disallow self-ratings

Merged
No description provided
about 4 years ago in CSAT 0 Backlog
3 MERGED

CSAT: Identify Submitter

Merged
We would like a way for Admins to be able to see who the response came from.
about 1 year ago in CSAT 0 Backlog