All ideas

Ability to view the inbox and settings side by side

All customers on the portal to take quick actions by surfacing quick actions (similar to macros in the inbox) on the portal. (Not necessarily attached to a conversation - instead just quick actions that allow users to interact with systems such as...

Comments build up quickly, and then it gets difficult to dig through a wall of grey comment boxes. This would introduce the ability to have comments that are threaded together.

I'm trying to build a rule that uses AI topics to send a message template response when certain topics are used. I want to send an existing message template, but add a "sent using AI" disclaimer at the end of the message. Right now, the only way t...

Request to choose from a larger range of colors for calendar events

Ability to make articles private, draft, or published.

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).

It would be more streamlined to let partners and developers building apps to submit those apps for publishing to the App Store directly from Front. I envision a tab in your developer app that lets you upload files and create your integration listi...