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    Better Attachment Management Abilities

    Users are only able to drag one attachment at a time to a different email, looking for the ability to drag multiple attachments and mirror more so the functionality in Outlook
    over 2 years ago in Client Platform / Core Product Experience 3 Backlog
    129 VOTE

    Ability to create tables in the composer

    Ability to create and edit tables in Front emails (currently you can only paste a table)
    almost 5 years ago in Composer 5 Backlog
    128 VOTE

    Configure business hours as a calendar

    Instead of "From 9 to 5 from Mon to Fri", be able to say "From 9 to 5 from Mon to Fri, except on Dec 25, Jan 1, etc". This allows to take plan for holidays, teammate PTOs, company events, etc.
    almost 5 years ago in Admin Experience 13 Backlog

    Time Zones in Calendar Entries

    In other calendars we can specify the time zone for a meeting.
    5 months ago in Core Product Experience / Schedule - manage your calendar 0 Backlog

    CSAT API - New API endpoint(s) for CSAT Scores

    Exposing new API endpoints for extracting CSAT Scores would be very useful. For example, provide a `GET /analytics/csat` endpoint to list CSAT scores. Provide the response data in a structured way with the score, reviewer, reviewee (teammate), com...
    5 months ago in CSAT / Exports, API and connectors 0 Backlog

    Configure the sidebar to show teammates who are "available"

    Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
    over 2 years ago in Core Product Experience 5 Backlog

    Improve Zendesk Importer

    The current Zendesk importer is experiencing significant performance issues during large-scale migrations. Specific technical gaps include: Import Stability: The importer frequently fails or errors out during ticket transfer, resulting in incomp...
    about 1 year ago in Importer 0 Backlog
    123 VOTE

    Search for calendar events

    The ability to search the calendar by event name or invitee to find an existing calendar event.
    almost 5 years ago in Managing/Updating Events 11 Backlog
    124 VOTE

    Custom message order so that the most recent email in a conversation thread is shown at the top

    Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
    almost 5 years ago in P3 display 19 Backlog

    Setting to always display email address in emails

    To make it easier to identify phishing attempts, it'd be useful to configure Front to always display the email address. This makes it less likely a user is caught in a phishing scam.
    6 months ago in Compliance & security / P3 display / Settings / Settings (User Mgmt & Compliance) 0 Backlog