All ideas

The toggle message quote feature when sending an email by clicking the 3 dots (...) We would like to set this so this email trail is permanently extended when receiving an email instead of this information being hidden. This has caused us to miss ...

When replying a message to a conversation with API, the subject is automatically updated to "Re: " And now I want to change them back by API, but update conversation API can not update conversation's subject title, which should be there, so I requ...

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked

This would be handy for web form submissions. Since the email has to be from the contact for the message to be attached to the contact record (no way to set the contact once the message is received), we make our form submissions set the from addre...

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.

Ideally, this should be preventing reopening altogether, not just re-closing convos.

Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...