All ideas

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.

When building a Connector, if your server URL is long it's hard to remember where the server URL ends and where your endpoint begins. The space where the server URL is shown is decently small, compared to how long these URLs can be and so they are...

Save time on set up.

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.

Description: The "Exclude calendar updates" filter below the search bar is not enabled by default. Users with a lot of calendar updates in the results that are not valuable, must click on this filter for almost every search. Request: Make this fil...