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Option to disable console.logs in Front Chat

After installing Front Chat on my site, I see various items logged to the browser console, like the chat version - could you add an option to the Chat init code to allow developers to disable these logs?
10 months ago in Front Chat 0 Backlog

Duplicate a Macro

As a Front Admin, I want to be able to duplicate a Macro so that I can easily create a new one with similar settings, as opposed to setting one up from scratch. For example, if I want to set up the option to move into an inbox, it'd be much easier...
10 months ago in Macros 0 Backlog

Support BIMI (Brand Indicators for Message Identification)

10 months ago in Compliance & security 0 Backlog

Manage Shifts with Teammate Groups

No description provided
10 months ago in Admin Experience / Workforce management 0 Backlog

Edit Shortcuts

Be able to customize Shortcuts (such as Cmd + T for Tag), to switch things around and do faster the commands you most use. More options for this feature, such as a way to quickly copy the conversation ID.
7 months ago in Core Product Experience 1 Will not do

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
about 2 years ago in Composer 4 Backlog

Allow scheduling links to show meetings more than 2 months in advance

No description provided
about 3 years ago in Scheduling Links 0 Backlog

Sync the Drafts folder from Exchange Online into Front, into Drafts

Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...
about 2 years ago in Two-way sync 0 Backlog

SLA rule testing

We would need to be able to test SLA rule on some conversations. Same as we can do with other rules set up. It will help to understand why one the condition set up does not work specially when you have lots of conditions and words.
7 months ago in Workflows 0 Backlog

Add mobile SDK for Front Chat

No description provided
over 3 years ago in Live Chat 1 Already available