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[Import] Add Elevio import for Knowledge Base

No description provided
almost 2 years ago in Knowledge Base 1 Backlog

Instagram channel - support "liking" a comment

No description provided
over 3 years ago in Partner Integrations 0 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
almost 2 years ago in Existing integrations 0 Backlog

Adding date to downloaded Export Data files in Analytics

It would be great to have the date and time when CSV files were exported in the Analytics dashboard with a details section to see the filters that were used to reference instead of going through each one to find the appropriate file. As an example...
almost 2 years ago in Exports, API and connectors 0 Backlog

CSAT: generic link with no limited number of uses

Create a link that can be shared easily in any email, or by chat, SMS, etc.
over 3 years ago in CSAT 0 Backlog

Non-scalar metrics in API

Tables, line charts etc
over 3 years ago in Exports, API and connectors 0 Backlog

Textedly integration

No description provided
almost 2 years ago in Developer Platform 0 Backlog

Snooze along with teammate

Sometimes I need to snooze an email to the same time as a teammate. When I see "[teammate] snoozed this until [time]" at the bottom of an email, it'd be nice to have the option to click and match that snooze, rather than go over an snooze it manua...
almost 2 years ago in Snooze 0 Backlog

Ability to export KB errors

When uploading large KBs, it's possible to get hundreds of errors which are cumbersome to resolve one-by-one. If I could export these errors, and the articles they appear on, I could complete the work in bulk since I could (a) sort for articles wh...
almost 2 years ago in Knowledge Base 0 Backlog

Convert string to teammate group (using teammate group name)

No description provided
almost 2 years ago in Smart rules 0 Backlog