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    Export fields - same export fields in message export and in event exports

    Proposed improvement: Provide all fields available in event exports in message export
    almost 3 years ago in Exports, API and connectors 0 Backlog

    CSAT - send CSAT survey to multiple contacts (mass action)

    Ability to send a CSAT survey to several contacts through a mass action such as a sequence (separately) In order to measure customer satisfaction over customer base on a periodic basis such as each quarter.
    almost 3 years ago in CSAT 0 Backlog

    HEIC filetype support

    No description provided
    over 4 years ago in Mobile 1 Backlog

    Allow scheduling link times at 15 min increments rather than default 30

    No description provided
    almost 3 years ago in Scheduling Links 1 Already available

    Load balancing limits to distinguish between message types

    No description provided
    over 1 year ago in Workflows 2 Backlog

    Share more data in analytics scheduled reports (including visuals)

    Scheduled report contains only a "hint" on what is on the full view Wnen sent to external parties that do not have access to Front, they can't access all the rest \(in particular the graphs missing metrics\.\.\)
    about 3 years ago in Scheduling and automation 0 Backlog

    Customers helped

    Count number of contacts /account interacted with
    over 4 years ago in New metrics 0 Backlog

    New permission to create signature

    Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.
    over 4 years ago in Permissions / Signature management 0 Backlog

    Users can archive conversations in their inbox don't have the archive permission

    Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
    over 4 years ago in Conversation/inbox permissions 0 Backlog

    CSAT: in-email customizable surveys

    Ability to send a survey as part of an email body.
    over 4 years ago in CSAT 0 Backlog