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Knowledge Base

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Knowledge Base: Set up approval workflows

Ability to set up an approval workflow so that certain teammates can approve an article before it is allowed to be published
11 months ago in Knowledge Base 0 Backlog

Knowledge Base usability & formatting improvements

When voting, please specify which one(s) of the below is the most important for you. Thanks Drag & drop article reordering Ability to add more than one image per line in knowledge base for better readability When editing the table, you always ...
11 months ago in Knowledge Base 1 Backlog

Knowledge Base: Send alerts to team when an article is updated

Must be able to have an easy way to notify the team of changes.
11 months ago in Knowledge Base 0 Backlog

Schedule go-live/publish dates for articles

(For internal knowledge base use case) - Allow us to update processes ahead of time and launch when ready
11 months ago in Knowledge Base 0 Backlog

[KB access control] Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
11 months ago in Knowledge Base 0 Backlog

Ability to add an assignee/owner for knowledge base articles

Have articles assigned to a teammate or teammate group so that the responsibility of keeping the article up to date is clear (like assigning, but for articles)
11 months ago in Knowledge Base 0 Backlog

Knowledge Base: Ability to configure visibility on article-level

Ability to make articles private, draft, or published.
12 months ago in Knowledge Base 0 Backlog

Ability to collaborate on and review Knowledge base articles with teammates

Leverage comments and tag teammates to be able to collaborate on knowledge base drafts
12 months ago in Knowledge Base 0 Backlog

Ability for end-users to add suggestions for KB articles

The ability for end-users to "suggest" articles that need to be written by admins, and even create the article, but make it so the admin still needs to review and publish
12 months ago in Knowledge Base 0 Backlog

Add an integration with GitHub, particularly for the Knowledge base.

This would allow multiple people to collaborate on the Knowledge base via push and pull requests. It would also allow us to replace our very expensive Gitbooks subscription and keep everything within Front.
12 months ago in Developer Platform / Knowledge Base 0 Backlog