Knowledge Base usability & formatting improvements
When voting, please specify which one(s) of the below is the most important for you. Thanks Drag & drop article reordering Ability to add more than one image per line in knowledge base for better readability When editing the table, you always ...
[KB access control] Internal knowledge base access for non-Front employees
Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
Ability to add an assignee/owner for knowledge base articles
Have articles assigned to a teammate or teammate group so that the responsibility of keeping the article up to date is clear (like assigning, but for articles)
Ability for end-users to add suggestions for KB articles
The ability for end-users to "suggest" articles that need to be written by admins, and even create the article, but make it so the admin still needs to review and publish