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See "last time used" for message templates in message template list

No description provided
about 3 years ago in Other (workflows) 0 Backlog

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
about 2 years ago in Chatbots 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
about 2 years ago in P3 display 0 Backlog

Create an email from discussion

Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
about 3 years ago in Internal discussions 0 Backlog

Always display or pin calendar month view in P4

No description provided
about 3 years ago in Calendar View 1 Backlog

Improve the analytics available to agents ("Me" workspace)

No description provided
about 1 year ago in Insights - Other 0 Backlog

Vacation Responder integration with Calendar Scheduler Plug-in

In order to block off your calendar to clients who use the calendar scheduling plug-in, currently we have to book an out of office event for the full day in our calendar. One recommendation I have is integrating this with the vacation responder, w...
about 2 years ago in Schedule - manage your calendar / Teammate availability 0 Backlog

Alias teammate email addresses in rule-set CSV file upload to Teammates in Front

https://front.frontapp.com/inboxes/teammates/2760707/inbox/open/33947885827 When you so a CSV file up-load into a rule-set table, email addresses don't link to Teammates in Front like they do when you do a CSV file upload for Accounts/Contacts. If...
about 2 years ago in Workflows 0 Backlog

Monday Integration - Assign Person and Add Date from w/in Front

Current Scenario: Monday.com integration within Front currently only allows you to: select a Workspace a specific Board Group of items to create a new task into from the emails. Feature to add: It would be super useful to add two more options: 1. ...
about 2 years ago in Existing integrations 0 Backlog

Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.
about 1 year ago in Core API 0 Backlog