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Notification API for Plugins

Ability to send notifications to a user even when the plugin is not currently open.
over 1 year ago in Core API / SDK 0 Backlog

Add activity in-line when email has automatically Smart Merged

Our team has very long and complex correspondence day to day and it does become difficult at times to realize at what point an email has been smart merged. It would be ideal if this was highlighted at point of merge in the email or at the latest u...
over 1 year ago in Merge / privacy leaks / threading 0 Backlog

Facebook channel — support for receiving and replying to reviews

We would really love to be able to see and respond to our Facebook reviews via Front, like we can with comments and DMs.
over 1 year ago in Existing integrations 0 Backlog

Save search location change even if no search is submitted

I constantly find myself changing the default search target from "All inboxes" to "Inbox". I can't think of a case to always want to search all teams I have access to. I think the default should be the current hierarchy and it should remember if I...
over 1 year ago in Search location 2 Backlog

Change UI/UX of Front Calendar and scheduling links to make it more modern

There are many scheduling apps currently with way cleaner and nicer UI/UX. Please consider redesigning yours. When we send the scheduling link to our partners/customers with bad design, it affects our brand/reputation.
over 1 year ago in Calendar View / Scheduling Links 0 Backlog

Ability for Front users to disable Oauth in Settings

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.
over 1 year ago in Login and SSO settings 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
over 1 year ago in Contacts 1 Backlog

Adding "Reply as a New Conversation" as an Option

Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
over 1 year ago in Compose - write efficiently with quality 1 Backlog

Allow videos (i.e. mp4, mov, etc.) to be sent over Twilio SMS channels

SMS channels should be able to send/receive video files in 2024
10 months ago in Twilio 0 Backlog

HubSpot integration supports creating/editing Tickets

Get the possibilities to create a ticket through the Hubspot plugin
10 months ago in Existing integrations 0 Backlog