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Teammate availability per inbox/channel

Ability to make teammates available for rule assignment only for specific inboxes or channels.
almost 4 years ago in Teammate availability 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...
over 1 year ago in Access - what's accessible or visible to whom in P3 / Other (CPX) 0 Backlog

Individual rules applying to shared conversations

No description provided
about 3 years ago in Other (workflows) 0 Backlog

Create multiple links for single dynamic object / context link

Certain customers want to link to multiple systems from a single pattern. This feature would allow a user add more than one link to a context link / dynamic object.
over 1 year ago in Developer Platform 0 Backlog

Add Helvetica Neue as a Font

No description provided
almost 2 years ago in Composer 0 Backlog

Reusable components for templates

Be able to have reusable components (Eg headers and footers) that can be referenced within templates - so it's easy to maintain a constant look and feel and easy to make one change that will be reflected across all templates.
over 1 year ago in Message templates 1 Backlog

Totango integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Allow teammate to reply only when assigned

Request for the ability to restrict a user's ability to reply to conversations they are assigned to. This could be implemented as part of Teammate Permissions.
8 months ago in Admin Experience 0 Backlog

See more details of a calendar invitation without clicking on it

No description provided
over 1 year ago in Calendar View 0 Backlog

Pin or unpin comment via API

No description provided
over 2 years ago in Resources 0 Backlog