ADD A NEW IDEA

All ideas

Showing 1567

Choose whether a moved conversation (by a rule) is archived or not for subscribers

When a conversation is moved by a rule : Choose whether it archives or not for subscribers : today, front automatically archives the conversation for subscribers.
over 1 year ago in Workflows 0 Backlog

Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
4 months ago in Developer Platform 0 Backlog

Stripe Integration

It would be great to see the customer's products/subscriptions in Stripe without having to leave the conversation
over 1 year ago in Developer Platform 0 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
over 1 year ago in Snooze 0 Backlog

Hide Auto Responder from Preview on Mobile

By allowing the conversation list to omit the preview text for the message for auto responder messages, the team can focus more on real person content. This also helps match the Desktop app Experience
over 1 year ago in Mobile 0 Backlog

Slab integration

No description provided
over 1 year ago in New integration requests 0 Backlog

[context] Customizable templates for AI compose

When using AI compose, I want to have more granular control over the template, including whether or not to include a closing signature.
about 1 year ago in AI / AI compose 0 Backlog

Language support: Polish

Grammar checking in emails in Polish. Autocorrection working the same as in gmail. The whole system translated to Polish
about 1 year ago in Client Platform 0 Backlog

Add a "Select all" option in tag filters for Analytics

When you want to report on all tags except a few, you can Select all > deselect the few you don't want.
over 1 year ago in Insights 1 Backlog

Restrict who you can @mention

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples Users should only be able to mention other teammates with access to the current Workspace Users should only be able ...
almost 3 years ago in Restrictions 2 Backlog