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Duration-type dynamic variables & custom fields

Introduce duration fields in rules to power time-sensitive workflows. For example: Add a "SLA target" custom field on the account to support a customer-specific SLA targets Have a "contract renewal date" custom field and use dynamic variable to fi...
over 3 years ago in Smart rules 0 Backlog

CSAT: limit number of survey sent to a given customer in a period of time

Example: send a single survey per month for a given contact or account.
over 3 years ago in CSAT - journey 0 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
over 3 years ago in Export 1 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
over 3 years ago in Live Chat 1 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 3 years ago in Live Chat 0 Backlog

CSAT: hide comment

Hide comments from teammates (while still recording results).
over 3 years ago in CSAT - journey 1 Backlog

Ability to customize font size

No description provided
over 3 years ago in Mobile 1 Backlog
120 VOTE

Language support: French

Ability to use Front in French
over 3 years ago in All platforms 4 Backlog

Option to occasionally send immediately (speed up undo send delay)

Occasionally, I would like to speed up the delay. For example, when I'm actively on a call with someone and need to email them quickly.
over 3 years ago in Composer 2 Backlog