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When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
over 2 years ago in Outbound/Sequences 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
over 2 years ago in Printing 0 Backlog

Remove fields from existing Salesforce / Hubspot contact once the field is removed from sync settings

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...
over 1 year ago in Contacts / Existing integrations 0 Backlog

Prioritize displaying contact name over sender information

When a message is received in Front, the name of the contact saved in Front should be displayed over the sender information provided in the message headers.
over 2 years ago in Contacts 0 Backlog

Make the 'printed by {username}' optional

When printing a mail 'printed by {username}' is added before the content. Could this be made optional (like the print attachments)?
over 2 years ago in Other (CPX) 0 Backlog

Don't remove Snooze on Out of Office Replies

Is there a possibility for Front to recognize when an email reply is from an Out of Office reply and not cancel the Front Snooze setting?
over 1 year ago in Snooze 0 Backlog

[customize] AI suggested replies to include knowledge base source link in the draft

Insert the source of the suggested replies in the draft so agents can send it as part of the reply and help the end-user self-serve. Today, the link is present in the outline but not in the reply. This makes it harder to insert after clicking sugg...
9 months ago in AI / AI suggested replies (auto draft) 0 Backlog

Filter "conversations in last 7 days" when clicking on contact by different channels

I want to easily filter the list of conversations in the last 7 days by channel type so I can quickly see all the chats / emails
over 1 year ago in Contacts / Contacts P4 Plugins 0 Backlog

Application Webhooks: Configure which inboxes to receive notifications from

As a developer, when I create an Application Webhook I will receive notifications for all events of the type(s) I subscribed to, across all shared inboxes. My app users may only want to monitor a subset of their inboxes with my app, so I receive a...
over 1 year ago in Developer Platform / Partner Integrations 0 Backlog

Prevent custom field values being manually edited

Some custom fields are meant to be used by rules or automations only, and not be manually edited by users. How could we allow admins to prevent certain custom fields being manually edited?
about 3 years ago in Custom fields / Resource management permissions 0 Backlog