ADD A NEW IDEA

All ideas

Showing 1442

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
7 months ago in New integration requests 0 Backlog

Ability to preview attachments

Ability to preview attachments in an email without downloading.
about 1 year ago in Core Product Experience 1 Backlog

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
about 2 months ago in Core Product Experience 0 Backlog

Integration with Microsoft OneNote

An integration with OneNote would be really useful Within Outlook, users can just click a button and their email details, including files, can be sent to OneNote, to collect both the email info and meeting notes, and things unrelated to email into...
3 months ago in New integration requests 0 Backlog

A Knowledge Base SDK / search API on Knowledge Base

There's no Knowledge Base SDK, and some customers want to have the ability to have a kb article search in their own application too; index their content in their own app, including Front Knowledge Base articles. In order to do this, there needs to...
29 days ago in Developer Platform / Knowledge Base 0 Backlog

Ability to hide the left sidebar

Ability to hide left sidebar to focus just on the conversations list and reading pane
over 1 year ago in P1 navigation - left pane 3 Backlog

Add "Time of the day is" as Rule Trigger

The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...
about 2 months ago in Time-based options 0 Backlog

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
about 1 year ago in New integration requests / Plugins 0 Backlog

Language support: French

Ability to use Front in French
over 2 years ago in All platforms 2 Backlog

Gate/restrict knowledge base visibility by internal teammate groups

The ability to restrict access to view KB content by certain teams or user groups in Front.
7 months ago in Knowledge Base 1 Backlog