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Drag and drop attachment from S/MIME message

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about 3 years ago in Composer 0 Backlog

See sent messages in delegated inbox

No description provided
about 3 years ago in Delegated inboxes 0 Backlog

Allow delegates for managing calendar

No description provided
about 3 years ago in Managing/Updating Events 0 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
about 3 years ago in Load balancing 0 Backlog

Allow IP address to be blocked in Front Chat

Ability to whitelist certain IP addresses to prevent spam in Front Chat
about 3 years ago in Live Chat 0 Backlog

Front Chat availability indicators for volume and wait time

Ability to give chat visitors indication around when they will get a response (e.g., wait time, queue position, high-volume moments, etc.)
about 3 years ago in Live Chat 1 Backlog

Ability to use teammate groups or contact lists when inviting participants to a calendar event

No description provided
about 3 years ago in Attendee management / Create New Event 1 Backlog

Configure business hours and shifts as a calendar

Instead of "From 9 to 5 from Mon to Fri", be able to say "From 9 to 5 from Mon to Fri, except on Dec 25, Jan 1, etc". This allows to take plan for holidays, teammate PTOs, company events, etc.
about 3 years ago in Admin Experience / Calendar - other / OOO - Analytics 4 Backlog

Add internal discussions to Analytics

No description provided
about 3 years ago in Metrics by type 0 Backlog

Ability to choose date aggregation in graphs & previous period in Analytics

No description provided
about 3 years ago in Analytics - Widgets - timeline 0 Backlog