Allow KB article suggestions from internal users in Front inbox
The ability to create a link between the conversation view and the KB in order to log ideas we want to turn into articles. Example: You receive an FAQ that you've seen for the 4th time this week. You highlight or have some button in the conversati...
Ability to filter specific contacts from several different lists to send an email to
For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.
Option to see shareable "message link" in the URL bar as Standard. I would appreciate it, because I often create backlinks between conversations. I often use the "save to notion" extension and it uses the URL, that is shown in the Browser
At the moment, emails are only added as Notes within HubSpot - not as actual copies of the emails received from contacts - which can be altered after the fact & easily skew reporting.