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Snooze or pause an inbox so emails come through in batches

No description provided
over 2 years ago in Snooze 2 Backlog

Delete all attachments from comment box

One has to painstakingly delete an attachment one at a time from the comments box. It would be useful to be able to delete or discard a draft comment without posting it and then quickly deleting it
8 months ago in Compose - write efficiently with quality 0 Backlog

Allow CC in vacation responders

No description provided
8 months ago in Vacation responders 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
8 months ago in Existing integrations 0 Backlog

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...
8 months ago in Twilio 0 Backlog

Make Front available on Chocolatey

Currently, Front cannot be installed at machine-level and then be updated by local non-admin users. We want to install at machine-level so that we can use a package manager like Chocolatey to keep the software update via remote management software...
9 months ago in Client Platform 0 Backlog

Keyboard shortcut: clear formatting of selected text

Add shortcut for clear formatting of selected text

Ability to select specific attachments from conversation thread to message when composing

Adding an option to attach files directly from a message within the Attachments section would be very helpful. Email chains can have several attachments within them and it would be easier to have them all readily available within the attachments d...
9 months ago in Attachments 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
9 months ago in Developer Platform 0 Backlog

Trigger chatbot with tag

It would be great if we can trigger a chatbot flow when a tag is added to a chat conversation.
9 months ago in Chatbots / Live Chat 0 Backlog