ADD A NEW IDEA

All ideas

Showing 1685 of 1685

Give access to calendar functionnality to teams not using Gmail / Office365

Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...
10 months ago in Schedule - manage your calendar 0 Backlog

CSAT: NPS

Support NPS as a grading scale.
over 3 years ago in CSAT - Customisation - survey - scale 0 Backlog

Restrict who you can @mention

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples Users should only be able to mention other teammates with access to the current Workspace Users should only be able ...
about 3 years ago in Restrictions 2 Backlog

Allow users to set primary email/phone number for contacts

When a contact has multiple emails (or phone numbers), being able to indicate the primary email/phone.
about 2 years ago in Contact data model 1 Backlog

Ability to verify chat visitor identity using fields besides email

Currently the Chat SDK allows you to verify chat visitor identity using email only. This would allow you to verify chat visitor identity using other fields like phone number or user ID.
about 2 years ago in Live Chat 0 Backlog

Reserve proposed meeting times in calendar

When using meeting times proposals (insert meeting times) it would be great if Front would temporarily and automatically "reserve" the proposed times in my calendar until the message recipient confirms a time. I'd like to avoid that somebody else ...
over 1 year ago in Scheduling Links 0 Backlog

Click calendar notification/reminder and see invite details

When a calendar notification pops up (e.g. 15/0 minute warning), clicking on the alert does not open the calendar item. It just seems to open Front at the inbox. Could it take us directly to that event?
over 1 year ago in Event notifications 0 Backlog

Allow admin to edit teammate login email

Today there is no simple way for a teammate's login email to be updated from within the company settings. Editing the email could potentially trigger a notification to the user. There may be some cases where editing the login email is not permitte...
over 1 year ago in Login and SSO settings 1 Backlog

WooCommerce integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Ability for end-users to add suggestions for KB articles

The ability for end-users to "suggest" articles that need to be written by admins, and even create the article, but make it so the admin still needs to review and publish
about 1 year ago in Knowledge Base 0 Backlog