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Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
9 months ago in Developer Platform 0 Backlog

Trigger chatbot with tag

It would be great if we can trigger a chatbot flow when a tag is added to a chat conversation.
9 months ago in Chatbots / Live Chat 0 Backlog

See "last time used" for message templates in message template list

No description provided
over 1 year ago in Other (workflows) 0 Backlog

Send as a new conversation rule action

Instead of replying in the same thread, it can sometimes be beneficial to send it as a new conversation
almost 3 years ago in "Create new conversation" actions 0 Backlog

Click to call numbers on mobile

The ability to click a phone number in the mobile app, Android or IOS, that opens the phone app to dial the number.
almost 3 years ago in Mobile 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
almost 3 years ago in Existing integrations 0 Backlog

API method to permanently delete conversations

No description provided
almost 3 years ago in Resources 0 Backlog

Save files to Google Drive

No description provided
almost 3 years ago in Existing integrations 0 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
9 months ago in Comments / @ mentions 0 Backlog

ability to review meetings scheduled via scheduling link instead of auto-accepting

It would be super helpful to have an option to manually review or auto accept for meetings scheduled using a scheduling link. I have customers who use this link over and over again to continuously schedule meetings without notice and it auto-accep...
9 months ago in Scheduling Links 0 Backlog