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Keyboard shortcut to focus draft

When you are viewing a long email thread, it can be useful to jump to your draft and looking up some information
8 months ago in Keyboard shortcuts 0 Backlog

Pin or unpin comment via API

No description provided
almost 2 years ago in Resources 0 Backlog

Vacation responder to reply to full recipient list instead of just the inbound contact.

No description provided
8 months ago in Vacation responders 0 Backlog

Display more detailed hour info

We noticed that when using the "hours since an email was sent", it seems to round up to 1 day after about 19 hours. There is a big difference between 19 hours and 24 hours, and we often use the 1d to see at a glance if our queues are backed up bey...
8 months ago in Core Product Experience 0 Backlog

Embed Front conversation in external application via iFrame

No description provided
over 2 years ago in Desktop 0 Backlog

iPad keyboard shortcuts

No description provided
over 2 years ago in Mobile 0 Backlog

Merge conversations rule action

No description provided
over 2 years ago in Rule actions 0 Backlog

Slack thread replies as notes

We have a #front-inbox chanel which is a stream of incoming front tickets. This is a channel, but just a destination for alerts. However, if someone replies to those threads, it is not tracked as a note. I think it would be AWESOME if a slack thre...
8 months ago in Other channels 0 Backlog

Update rules to recognize tags added from the Front API

Background I was fixing an issue where a notification rule for a broker wasn't working. The rule was supposed to notify him when his team's tag was added to an email in our invoices inbox. This tag is added programmatically through an API, and we ...
8 months ago in Developer Platform 0 Backlog

Sound notification for discussions

Having an audible alert for discussions to leverage them more of an instant messenger. Potentially getting rid of slack and other more im type tools.
8 months ago in Core Product Experience 0 Backlog